Foggy snowy pine valley with a small cabin at dawn
Help center

How can we help?

Support for your Wildler gear, orders and heating tech. Email service@wildler.com — we reply within 24 hours.

Product & tech

How do I pair the remote with the Wireless Control socks?

The remote is included only with the Wireless Control model. Press and hold the remote button until it lights red. Then press and hold the battery power button until the red and blue lights flash, and press the remote button once. A red and green flash confirms pairing. Repeat for the other sock.

Can I wash my Wildler heated socks?

Yes. Remove the batteries first. Hand wash, or machine wash in a laundry bag on a gentle cold cycle. Do not wring out or dry clean. Air dry only.

What temperatures do the heat settings reach?

Three heat settings: Low (113℉), Medium (122℉) and High (131℉).

Are the batteries certified?

Yes. Our batteries are UL, CE and RoHS certified, with multi-layer protection against overheating and short circuits.

How long does the battery last?

Wireless Control socks run up to 8 hours on Low. Run time is shorter on higher settings and in very cold weather.

How long do the heated gloves last?

The rechargeable gloves provide up to 6 hours of heat.

Shipping, returns & warranty

How fast is shipping?

Orders ship across the United States with fast, tracked delivery — typically 3–7 days.

What is your return policy?

We offer 30-day returns. See our Returns & Exchanges page for full details and how to start a return.

Is there a warranty?

Yes. Wildler heated socks and gloves come with a 1-year limited warranty. See our Warranty page for details.

  • US delivery in 3–7 days

    Fast, tracked shipping across the United States.

  • 30-day returns

    Changed your mind? Send it back within 30 days.

  • 1-year limited warranty

    Covers the heating elements and batteries.

  • UL, CE & RoHS certified

    Batteries with multi-layer overheat protection.

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