Support for your Wildler gear, orders, and heating tech.

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Product & Tech

To pair your remote, first press and hold the remote button until it lights up red. Next, put your battery into pairing mode by holding its power button until you see Red & Blue lights flashing. Finally, click the remote button once to sync. A Red & Green flash confirms your socks are paired and ready to go.

Yes. Please remove the batteries before washing. We recommend hand washing or machine washing in a laundry bag on a gentle cycle (cold water). Do not wring out or dry clean. Air dry only.

The 3500mAh batteries provide up to 8 hours on the Low setting, 5-6 hours on Medium, and 3-4 hours on High. Cold weather may slightly affect these durations.

Shipping & Returns

All US orders are shipped directly from our local warehouses (East/West Coast) to ensure fast delivery (3-7 business days).

We offer a 30-day hassle-free return policy. If the socks don't fit or you're not satisfied, you can return them in their original condition for a full refund or exchange.

Yes. Every pair of Wildler socks comes with a 1-Year Warranty covering manufacturing defects and heating element failures.

Email Us

service@wildler.com (Replies within 24h)